Repair My Device Live Help
Repair my device: Mobile phones,SatNav,Tomtom,Ipod,Computers,Psp,Nintendo,Archos

In light of rising concerns surrounding Coronavirus COVID-19, we want to assure you that SatnavRepairs is committed to maintaining business operations as usual.

We'd also like to assure all our customers that your devices are thoroughly disinfected before being sent back to to you in order avoid any possibility of spreading the virus.

Repair My Device
EN | RO | CN
United Kingdom  
Peterborough Repair Service: 0208 7404 089 ; 00447923847102 (Whatsapp)
Romania  
Brasov: 0771.218.426 ; 0771218426 (Whatsapp)
Call us for a free quick quote !

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FAQ

 

How long will my Device be away?

We will aim to have your Device back with you in about 3 to 5 working days.
If it will be longer than this we will let you know by phone or email.

How do I send my device to Repair-My-Device for repair?

Fill the repair form on the website.
Be sure the unit is securely packaged to avoid damage.
Use an insured carrier, for UK we highly recommend the Royal Mail Special Delivery service, for Europe or America shipping via FedEx or DHL.

Can I drop and collect my device from you, do you have a shop?

Yes. Although 80% of our repairs are via mail order we do welcome clients in to visit our workshop for a repair.
We are not a shop though, and so if you would like to visit us for a repair please call us and we will be happy to arrange an appointment.


Where do I send my device?

All the shipping address details are sent to you via email when you complete your repair order.
Repair-My-Device
10 Clifton Avenue
PE36AY
Peterborough, 
UK

Will i keep my Unit Save data?

The warranty information booklet reads: "Before sending the products to the Repair-My-Device Centre, you should remove or delete any private or confidential files or data.
You accept and agree that Repair-My-Device Service will not be responsible for any loss, deletion or corruption of your files or data that have not been deleted or removed.
Repair-My-Device Service strongly recommends that you make a back-up copy of any data that you do not remove or delete.
In short, we will always try to retain any save data you may have, but we cannot guarantee that it will not be lost.

LIQUID DAMAGED UNITS DISCLAIMER !!!

There is NO WARRANTY on liquid damage repairs due to the nature of the repair.
 
The price quoted will depend on whether there is physical damage to the Device, as with some cases of liquid damage, parts need to be replaced like LCD, Speaker, and Mic.
 
There is a minimum cost of £9.95 is for diagnostics and to cover engineers time trying to repair each liquid damaged unit. The minimum charge is only applicable if you refuse the quote or if your device is deemed beyond economical repair.
We will only charge you the initial quote price if the phone is fully working when it leaves the Repair Centre but there is no warranty on liquid damaged phones.
 
 
Some liquid damaged units appear to be working; this is due to corrosion within the Micro Chips (ICs) shorting together allowing an electrical current to run. This allows the unit to switch on, however it can sometimes be a short circuit, and when the engineer clean and flushes the phone it removes the short circuit, and may result in the unit no longer powering up.
 
It is one of the most common problems that can occur when repairing water damaged units. Sometimes just attempting to repair the unit CAN TERMINATE IT, this is due to internal corrosion and not a procedural fault. Manufacturers Company’s WILL NOT touch a liquid damaged phone because of the failure rates in repair.
 
Please do not blame Mobile Repair Service if your water damage unit fails during repair. We cannot be held responsible for what happens when we take apart a water damaged unit.
 
Repair-My-Device Service cannot be held responsible for any hardware or software failures undertaken on any unit during a non warranty repair, as we cannot know what has happened to a phone before it comes into our service centre. For example physical damage, unknown liquid damage, or unknown software issue, etc...)

How do I pay?

If a repair is chargeable you will be advised of the cost and how to pay.
Methods of payment include cheque, postal order, secure online credit card or a standard credit card via our customer service team.
We accept Credit or Debit card payment trough PayPal only 
We accept PayPal payments, cash payments, cheques (please allow 3-4 working days for the payment to clear).

Postage?

To have you device returned by Royal Mail Special Delivery, Guaranteed delivery before 1.00pm Next Day (up to 500GBP compensation in case of loss or damage) click on the link below (7.50 GBP); This represents Royal Mail postage fees(5.90GBP),plus an additional amount that covers secured packaging of the device and manpower costs.

Royal Mail Recorded Signed For (Proof of posting, Signature on delivery, Online confirmation of delivery, Up to 41GBP compensation in case of loss or damage) (4.50 GBP);This represents Royal Mail postage fees(3.25GBP),plus an additional amount that covers secured packaging of the device and manpower costs.



Repair While You Wait Service?

We offer repair while you wait service by an appointment on the telephone number: 0203 4324 982


What is a "inspection or evaluation service" and how does it work?

If you're not sure what what's wrong with your device and would like for us to give you a quote for repair, order this service.
Our repair quote includes the price of evaluation. For example, if the amount needed to repair your device is £60, and you paid £20 for the inspection service, we'll quote you an additional £40 for repair.

Are your parts original products?

Yes, unless otherwise indicated.

Do I need to include anything with my device for repairs?

Please do not include any chargers, accessories, or boxes that you would like to be returned to you (exception only when the accessory is connected with the fault). If you do happen to include these things, we'll do our best to get them back to you, but reserve the right to dispose of these items.
If you're sending a device that requires a code to unlock it, please provide this number with your device so that we may do extensive testing.
  • Asus P320
    Charging connector Repair
    Repair  P320
    Repair location:
    Peterborough Repair Service - United Kingdom

    ...
    19.99 GBP
    • Repair price
  • Garmin Nuvi 2559 LMT
    Touch Screen Repair
    Repair  Nuvi 2559 LMT
    Repair location:
    Peterborough Repair Service - United Kingdom

    Touch screen fault description.  If you have touch screen damage, broken or not responding contact us we have the solution. Touch screen is visible damage. Touch screen stop answering. Calibr ...
    39.99 GBP
    • Repair price
  • Nokia N9
    Faulty or Damaged Screen Repair
    Repair  N9
    Repair location:
    Peterborough Repair Service - United Kingdom

    ...
    59.99 GBP
    • Repair price
  • Canon EOS 400D (EOS Digital Rebel XTi / EOS Kiss Digital X)
    Faulty or Damaged Screen Repair
    Repair  EOS 400D (EOS Digital Rebel XTi / EOS Kiss Digital X)
    Repair location:
    Peterborough Repair Service - United Kingdom

    ...
    39.99 GBP
    • Repair price
  • Canon EOS 400D (EOS Digital Rebel XTi / EOS Kiss Digital X)
    LCD screen Repair
    Repair  EOS 400D (EOS Digital Rebel XTi / EOS Kiss Digital X)
    Repair location:
    Peterborough Repair Service - United Kingdom

    ...
    39.99 GBP
    • Repair price
  • Nokia N9
    Touch Screen Repair
    Repair  N9
    Repair location:
    Peterborough Repair Service - United Kingdom

    Touch screen fault description.  If you have touch screen damage, broken or not responding contact us we have the solution. Touch screen is visible damage. Touch screen stop answering. Calibr ...
    59.99 GBP
    • Repair price
  • Canon PowerShot G12
    Lens fault Repair
    Repair  PowerShot G12
    Repair location:
    Peterborough Repair Service - United Kingdom

    Lens Broken ...
    29.99 GBP
    • Repair price
  • Arnova ARNOVA 10 G2
    LCD screen Repair
    Repair  ARNOVA 10 G2
    Repair location:
    Peterborough Repair Service - United Kingdom

    ...
    89.99 GBP
    • Repair price
  • Canon PowerShot S95
    Lens fault Repair
    Repair  PowerShot S95
    Repair location:
    Peterborough Repair Service - United Kingdom

    Lens Broken ...
    29.99 GBP
    • Repair price
  • TomTom Go 7000
    Touch Screen Repair
    Repair  Go 7000
    Repair location:
    Peterborough Repair Service - United Kingdom

    Touch screen fault description.  If you have touch screen damage, broken or not responding contact us we have the solution. Touch screen is visible damage. Touch screen stop answering. Calibr ...
    29.99 GBP
    • Repair price
Customer feedback
Repair My Device ServicesFiona Simmonds
I was very pleased with the repair to my sat nav screen. The service was very prompt.
4.74/5
Repair My Device ServicesWarren Thomas
Great service, I wholeheartedly recommend this company to everyone as in total it was only 3 days away from me, I sent my item on Tuesday, it was received on Wednesday morning. repaired by the afternoon and posted out to me to be received on Thursday, A1 service.
4.86/5
Repair My Device ServicesJoel Freeberg
The repair has solved the problem of my Tom Tom. It was done efficiently, I was informed of the problem and the cost quickly and the device returned within a week.
4.95/5
Repair My Device ServicesIan Hush
Turn around time wasn't as promised anmd no communicaiton but still reasonable time and fair price compared to most
4.99/5
Repair My Device ServicesIan McClelland
Outstanding service! After ASUS quoted £145 you quoted £20 I knew they were taking the p*** Seen quickly and repair done in about an hour has been working faultlessly since.
4.85/5
Repair My Device ServicesKeith Custer
The customer service and turnaround time to repair my device was fantastic! I am very pleased with the outcome and should I ever need to have another GPS repaired, I will not hesitate to use your company.
4.67/5
Repair My Device ServicesBrian Burton
Excellent service when we made an appointment to call in. SatNav working perfectly after a couple of weeks' use. Their administration systems are excellent. Friendly and helpful to deal with.
4.81/5
Repair My Device ServicesJonathan Ibbotson
A really good service and I have recommended you to two shops and some friends
4.7/5
Repair My Device ServicesSimone Caplin
I'm very pleased with the service indeed - it was quick, efficient and cheaper than the competitors! Thank you very much
4.86/5
Repair My Device ServicesWilhelm Michel
Excellent
4.92/5
Rating 4.84596% from 10 votes 10