
How long will my Device be away?
We will aim to have your Device back with you in about 3 to 5 working days.If it will be longer than this we will let you know by phone or email.
How do I send my device to Repair-My-Device for repair?
Fill the repair form on the website.Be sure the unit is securely packaged to avoid damage.
Use an insured carrier, for UK we highly recommend the Royal Mail Special Delivery service, for Europe or America shipping via FedEx or DHL.
Can I drop and collect my device from you, do you have a shop?
Yes. Although 80% of our repairs are via mail order we do welcome clients in to visit our workshop for a repair.We are not a shop though, and so if you would like to visit us for a repair please call us and we will be happy to arrange an appointment.
Where do I send my device?
All the shipping address details are sent to you via email when you complete your repair order.Repair-My-Device
10 Clifton Avenue
PE36AY
Peterborough,
UK
Will i keep my Unit Save data?
The warranty information booklet reads: "Before sending the products to the Repair-My-Device Centre, you should remove or delete any private or confidential files or data.You accept and agree that Repair-My-Device Service will not be responsible for any loss, deletion or corruption of your files or data that have not been deleted or removed.
Repair-My-Device Service strongly recommends that you make a back-up copy of any data that you do not remove or delete.
In short, we will always try to retain any save data you may have, but we cannot guarantee that it will not be lost.
LIQUID DAMAGED UNITS DISCLAIMER !!!
How do I pay?
If a repair is chargeable you will be advised of the cost and how to pay.Methods of payment include cheque, postal order, secure online credit card or a standard credit card via our customer service team.
We accept Credit or Debit card payment trough PayPal only
We accept PayPal payments, cash payments, cheques (please allow 3-4 working days for the payment to clear).
Postage?
To have you device returned by Royal Mail Special Delivery, Guaranteed delivery before 1.00pm Next Day (up to 500GBP compensation in case of loss or damage) click on the link below (7.50 GBP); This represents Royal Mail postage fees(5.90GBP),plus an additional amount that covers secured packaging of the device and manpower costs.
Royal Mail Recorded Signed For (Proof of posting, Signature on delivery, Online confirmation of delivery, Up to 41GBP compensation in case of loss or damage) (4.50 GBP);This represents Royal Mail postage fees(3.25GBP),plus an additional amount that covers secured packaging of the device and manpower costs.
Repair While You Wait Service?
We offer repair while you wait service by an appointment on the telephone number: 0203 4324 982What is a "inspection or evaluation service" and how does it work?
If you're not sure what what's wrong with your device and would like for us to give you a quote for repair, order this service.Our repair quote includes the price of evaluation. For example, if the amount needed to repair your device is £60, and you paid £20 for the inspection service, we'll quote you an additional £40 for repair.
Are your parts original products?
Yes, unless otherwise indicated.Do I need to include anything with my device for repairs?
Please do not include any chargers, accessories, or boxes that you would like to be returned to you (exception only when the accessory is connected with the fault). If you do happen to include these things, we'll do our best to get them back to you, but reserve the right to dispose of these items.If you're sending a device that requires a code to unlock it, please provide this number with your device so that we may do extensive testing.
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Asus Transformer TF300
Touch Screen RepairRepair location:
Peterborough Repair Service - United Kingdom
Touch screen fault description. If you have touch screen damage, broken or not responding contact us we have the solution. Touch screen is visible damage. Touch screen stop answering. Calibr ...79.99 GBP- Repair price
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TomTom Go 7000
Green Light No Power RepairRepair location:
Peterborough Repair Service - United Kingdom
Green light fault description. If you have any off this problems listed below is time to take action. Light on the power supply just flashes green no power . No signs of life except a green blink ...29.99 GBP- Repair price
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TomTom Go 630
Green Light No Power RepairRepair location:
Peterborough Repair Service - United Kingdom
Green light fault description. If you have any off this problems listed below is time to take action. Light on the power supply just flashes green no power . No signs of life except a green blink ...29.99 GBP- Repair price
Hi, thank you for the excellent repair to my Sat Nav. It works perfectly now
4.96/5
Excellent service
4.83/5
Very efficient service and at reasonable cost, have already made recomendations to freinds of the service that you offer Regards Mike Based on the service I received I would suggest that customer notifies you when item is posted to you (together with tracking number), this would ensure that excessive delays to start of repair could be avoided) In this instance the delays were not of your making
4.68/5
I am just writing to say how impressed I am with your service. After having someone spill a pint over me and my N900, the phone wouldn't even turn on, even after 48 hours of drying it out. I sent it to yourselves on the Monday, and with the brilliant fast-track service, I had it back and working again for the Thursday. The price was incredibly reasonable for the water damage repair and all I can say is thanks! I would recommend your service to anyone with a broken or liquid damaged phone.
4.78/5
Excellent and where I am grateful my mobile phone could be bought back from the 'dead' at such a very reasonable price. Will definately use you again.
4.98/5
I am over the moon with the service, also the lady that i spoke to on the phone was extremely helpful and knowlegeble.
4.64/5
was pleased with the service. Took longer than i thought to be fixed but as i understood you were waiting on part that took 10 days. Thanks and would recommend you to others. Tracey Howard
4.63/5
My repair is excellent, I found your service fast, efficient and clear communication throughout. I'm delighted with it and would definitely recommend you on to others.
4.91/5
The service provided was first class. There was good communication, and at very short notice I asked if the device a Montana GPS could be returned within 3 days for an event. Two hours later I received a text from DHL to say my device was on route. Sure enough it arrived the next day and worked perfectly and within the quoted price. I am now sending another device for repair. I would not hesitate to recommend Repair My Device. They did exactly what they stated and very promptly. Could not ask for more. Many thanks .
4.84/5
first class service excellant time scale
4.8/5